iOS (iPhone)
Get BizCloud from the App Store for your iPhone. Check with your administrator which app and calling setup your account supports.
App Store
Illustrated softphone manuals
Take your business extension with you.
For supported AlienCloud PBX accounts, start with BizCloud App. You can also connect a supported SIP extension through Zoiper, MicroSIP or Sipnetic. Choose the guide for your device and follow the screenshots from setup to your first call.
Supported Platforms
Available on Every Device Your Team Uses
Choose your device or preferred app below, then use the illustrated setup guides to get connected.
Android
Download BizCloud for Android and follow the BizCloud setup guide to connect your supported business extension.
Google PlayZoiper
Choose the Zoiper app for your mobile or desktop device. Connect using the SIP username, password and server supplied by your administrator.
Download ZoiperBizCloud App
Start with your employee login and assigned extension. This Android download is the same BizCloud app linked in the Android card.
Get BizCloud AppWindows (MicroSIP)
Use MicroSIP on your Windows PC. Download the installer or portable version, then follow our guide to add your SIP extension.
Download MicroSIPSipnetic
An alternative SIP softphone for Android. Add your assigned SIP server, username and password, then follow the Sipnetic setup guide.
Get SipneticApp availability and calling features depend on your device, app version and PBX account. Confirm the supported app with your administrator before setup.
Choose your app
Four guides, with pictures at every stage
Our illustrated guides on AlienVoIP name the information you need, show the relevant screens and end with a test call. Ask your administrator which app and PBX account your team uses.
BizCloud App
Start in the member portal, assign an employee's extension, then sign in to the mobile app.
- BMO and employee setup
- App login and VoIP screen
- First incoming and outgoing calls
Zoiper
Use your extension's SIP credentials and the AlienVoIP provider profile or PBX hostname.
- Android provider setup
- Zoiper 5 desktop walkthrough
- Ready status and test call
MicroSIP
Add a SIP account in Windows, check the Online indicator and make a test call.
- Account fields explained
- Registration and dialing
- Basic call transfer
Sipnetic
Enter your SIP server and extension manually, allow call alerts and check Available.
- Server and login screens
- Android permission prompt
- Account and audio checks
Before you begin
Use the right account details
The BizCloud employee login and a SIP extension password serve different purposes. Your administrator can tell you which one your chosen app requires.
BizCloud App login
Use the employee username and password set in member.alienvoip.com > BMO > Employee List > System Account. Enter Company Code if the app asks for it.
See the employee setupSIP extension credentials
Zoiper, MicroSIP and Sipnetic use the extension's SIP username, SIP password and assigned server or domain. Keep the password private.
See an illustrated SIP setupNeed help connecting?
Tell AlienVoIP your app, extension, server, error message and which test failed. Do not send your password in a screenshot or message.