CLOUD IP-PBX
pbx.com.my
Upgrade Your Business Phone System
Smart Cloud PBX Solution for Malaysian Businesses
At pbx.com.my, we provide cloud PBX, IP-PBX, SIP trunk, and business messaging solutions to help companies manage calls, extensions, and teams more efficiently with lower maintenance and better flexibility.
A Smarter Business Telephony Solution
At pbx.com.my, we specialize in delivering complete business telephony solutions that help companies modernize communication, improve productivity, and reduce operating costs. Our services are designed for businesses looking for a dependable cloud PBX Malaysia provider, a modern business phone system Malaysia, and a reliable VoIP system for office use.
We offer sales, installation, configuration, SIP trunking, and ongoing support for a range of industry-leading platforms and devices. Whether you need an office phone system Malaysia for your daily business communication, a scalable phone solution for multiple branches, or a call center PBX Malaysia environment for handling customer calls more efficiently, we can help you build the right setup.
Our Solutions
IP-PBX Solutions
Need full control over your internal telephony system? Our IP-PBX solutions allow your business to manage incoming, outgoing, and internal calls securely on your premises.
We supply, configure, and maintain IP-PBX hardware and software for seamless communication.
Our Package Covers
- On-site installation and setup
- Extension and IVR setup
- Integration with SIP trunk and traditional PSTN
- Backup and disaster recovery planning
Cloud PBX Solutions
Experience the freedom of cloud communications. Our Cloud PBX solutions remove the need for physical servers while giving you access to enterprise-grade features.
Features include call routing, voicemail-to-email, remote extensions, and global scalability.
Our Package Covers
- Secure cloud server setup
- User extension creation and management
- Mobile and desktop softphone integration
- System monitoring and remote support
SIP Trunk Services
Connect your existing IP-PBX or Cloud PBX directly to the internet with our reliable SIP trunking service.
We provide crystal-clear voice quality, competitive call rates, and flexible scaling without additional phone lines.
Our Package Covers
- SIP account provisioning
- Number porting and DID setup
- Codec optimization for best voice quality
- Failover configuration for maximum uptime
Platform Expertise We Support
3CX Phone System
A globally recognized IP-PBX software for Windows and Linux. We help you deploy 3CX on-premises or in the cloud.
- 3CX installation and licensing
- Auto-attendant and voicemail setup
- CRM & Microsoft Teams integration
- Call recording and reporting
Yealink IP Phones
Top-of-the-line IP phones, video phones, and conference devices for professional communication.
- Supply of Yealink IP phones
- Firmware updates and provisioning
- Device configuration
- User training
Yeastar PBX Systems
Yeastar offers powerful and scalable PBX solutions for SMEs looking for reliable communications.
- System design and extension setup
- SIP trunk and VoIP gateway integration
- Remote user and mobile extension setup
Asterisk PBX
The world’s most flexible and powerful telephony toolkit for custom PBX and integration projects.
- Custom Asterisk PBX development
- IVR, call recording, and queue setup
- Integration with databases and CRMs
- Security hardening
Hardware Series
Yealink IP Phone Series
High-quality IP phones for all your business communication needs.
View Series
WhatsApp Business Solutions
Grow your business with our SMS and WhatsApp services. Reach customers instantly with reliable bulk messaging solutions that drive engagement and boost sales.
Key Benefits
Strong Delivery Rate
Message delivery direct to customers’ phones for stronger reach and better visibility.
Reduce Costs
Save on communication and marketing costs while improving customer response and engagement.
Boost Productivity
Automate customer communication workflows and reduce hours of manual work daily.
WhatsApp Business API Use Cases
Transform your customer communication with the power of WhatsApp Business API.
Marketing
- Bulk WhatsApp sending
- Promotions or offers
- Informational updates
- Invitation for customers
Authentication
- OTP / one-time password
- Account verification
- Multiple-step verification
- Account recovery verification
Utility
- Logistic progress information
- Transaction confirmation
- Transaction updates
- Post-purchase notifications
Servicing
- WhatsApp conversation
- Resolve customer inquiries
- Sending catalogue
Message Types
Interactive Messages
- List message
- Reply button
- Call to action
Product Messages
- Multi-product messages
- Product display page
- Product catalog and cart
Media Messages
- Barcode image messages
- QR image messages
- Documents
- Location messages
The WhatsApp Business API is a versatile tool used by retail, hospitality, banking, healthcare, and many other industries to engage customers more effectively.
Get Started with WhatsApp Business API
Create Account
Create your WhatsApp Business Account quickly and properly.
Verification
Complete verification and approval for business messaging use.
Number Setup
Configure your WhatsApp number and display name properly.
API Ready
Your WhatsApp Business API is ready for communication and automation.
Bulk SMS Service
Reliable SMS solutions for Malaysia, Singapore, and Philippines. Trusted by businesses since 2009.
Powerful Features
- Global coverage
- Detailed reporting
- 2-way SMS
- SMS scheduling
- Personalized SMS
- Mobile app
Additional Features
- Bulk SMS shortcode
- Custom sender ID
- Email to SMS gateway
- Import contacts from CSV / Excel
- Unlimited address book grouping
- SMS auto responder
Integration & Flexibility
- Keyword-based responses
- Unicode language support
- Multi-user sub-accounts
- Duplicate number removal
- SMS API integration
- Compatible with all programming languages
SMS OTP Service
Enhance user authentication in apps, banking systems, and online platforms with secure OTP delivery.
Secure One Time Password
- High delivery rates
- Instant delivery
- Secure and reliable
- Easy integration
