AlienCloud PBX for SME Communications
AlienCloud PBX solution is designed specifically for SMEs and small businesses, offering essential features like call recording, extensions, call forwarding, and seamless call transfer.
Whether you’re on the go or at your desk, our mobile and desktop apps, along with compatibility with IP phones, ensure connectivity from anywhere.
Managed by our dedicated team of Professionals, setup is both simple and swift, reducing operational costs. Experience simplicity, efficiency, and affordability in your telephony operations—switch to AlienCloud PBX today!
Benefits of AlienCloud PBX
No Equipment Purchase Necessary
AlienCloud PBX is hosted in the cloud, eliminating the need for onsite equipment. All you need is an internet connection and a computer or phone to manage calls for your office efficiently.
Save on Maintenance Costs
Our experts will handle installation and maintenance, ensuring your telephone system remains in top condition. You’ll save on maintenance staffing costs, freeing up resources for other areas of your business.
Manpower Savings
With AlienCloud PBX, you no longer have to worry about staffing for PBX management. Say goodbye to the hassle of replacing personnel or dealing with absent vendors. Focus more on your business, less on yourf infrastructure.
Advanced Call Detail Record Analysis
Easily access and analyze call detail records from your PC. Track the number of calls to your office, identify missed calls, reduce call waiting times, and enhance customer relationships.
Seamless Call Transferring
With Cloud PBX, unify communication across branches, allowing seamless call transfers to any location within your network.
Scalable Solutions
Add or remove phone lines effortlessly, with no need for physical upgrades. AlienCloud PBX scales with your business, adapting to your growth seamlessly.
Feature-Rich Platform
Enjoy a wealth of communication features with AlienCloud PBX, including call routing, voicemail, and call forwarding, all designed to enhance your operational efficiency.
High-Quality Service at Competitive Prices
Since 2008, AlienVoIP has provided reliable VOIP/Telephony services at competitive prices, supporting your business with a high-quality system you can trust.
Business Advantage
Leverage the benefits of Cloud PBX for your business. Enjoy peace of mind and concentrate on your core activities while we take care of your telecommunication needs.
Pick Your Perfect Business Plan with AlienCloud PBX
AlienCloud PBX offers tailored solutions for businesses – SME package for small to medium enterprises with essential features, and SCALE PBX for Contact Centers with advanced CRM integration and communication features.
AlienCloud PBX SME
- Designed for SMEs and small businesses.
- Includes essential Cloud PBX features such as call recording, extensions, call forwarding, and transfers.
- Compatible with mobile and desktop apps as well as IP phones.
- Managed by the AlienVoIP Professional Team.
- Managed through a web browser.
- Quick and easy setup.
- Reduces operational costs.
- **Include AlienVoIP SIP trunk and DID service (T&C Applies)
AlienCloud PBX SCALE
- Tailored for Contact Centers and Tele-sales, supporting both inbound and outbound call requirements.
- Offers a broad array of Cloud PBX capabilities and features.
- Integrates with CRM systems.
- Includes multiple SIP trunks on a single cloud platform.
- Provides comprehensive reporting and analytics.
- Features a multi-layered IVR menu.
- Sends event and alert notifications via email and supports instant messaging.
- **Require AlienVoIP SIP trunk subscription for AlienCloud PBX SCALE (T&C Applies)
AlienCloud PBX SME Plan
A perfect cloud VoIP phone platform for your small to medium sized company or team. Designed to meet the unique communication needs of growing enterprises.
AlienCloud PBX SME-4
RM89 / month
Up to 4 Extensions
1 DID (1 Incoming Channel)
2 Concurrent Calls
300 Minutes Outbound Call
300MB Call Recording Storage
1 Month Advance Deposit
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AlienCloud PBX SME-8
RM149 / month
Up to 8 Extensions
1 DID (2 Incoming Channels)
4 Concurrent Calls
500 Minutes Outbound Call
300MB Call Recording Storage
1 Month Advance Deposit
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AlienCloud PBX SME-16
RM199 / month
Up to 16 Extensions
1 DID (4 Incoming Channels)
8 Concurrent Calls
500 Minutes Outbound Call
300MB Call Recording Storage
1 Month Advance Deposit
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AlienCloud PBX SME-24
RM249 / month
Up to 24 Extensions
1 DID (4 Incoming Channels)
12 Concurrent Calls
500 Minutes Outbound Call
300MB Call Recording Storage
1 Month Advance Deposit
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Terms & Conditions
- Subject to 6% SST
- One Time Activation RM100
- Include Remote Setup and Remote Training Session
- On-site setup and training subject to service charges
- MY DID number is assigned randomly and subject to approval
- Required Business Registration Forms, Director I/C or Passport, Company Address Verification
- Additional inbound channel or DID number RM10/month
- Free call minutes applicable to Malaysia Mobile and Nationwide only
- Outbound call charges is separately after exceeding Free Mins
- Malaysia Local & Mobile : as low as RM0.08/min (***)
- IDD call charges separately
- Additonal Call Recording 1GB storage@ RM50/month
AlienCloud PBX SCALE Plan
Experience seamless call management, diverse Cloud PBX capabilities, CRM integration, and advanced analytics in one solution. Manage SIP trunks, customize IVR menus, and stay proactive with event alerts. Upgrade to AlienCloud PBX SCALE today!
AlienCloud PBX SCALE-10
RM119 / month
10 Extensions
4 Concurrent Calls
500 Minutes Call Recording
Complete Inbound Call Center Solution
Operator Panel, Wallboard
Insightful call reports (graphs / charts)
Linkus Chat
Linkus UC Clients Desktop (Web browser, Windows and Mac softphone)
Linkus UC Clients Mobile (iOS and Android App)
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AlienCloud PBX SCALE-20
RM199 / month
20 Extensions
8 Concurrent Calls
500 Minutes Call Recording
Complete Inbound Call Center Solution
Operator Panel, Wallboard
Insightful call reports (graphs / charts)
Linkus Chat
Linkus UC Clients Desktop (Web browser, Windows and Mac softphone)
Linkus UC Clients Mobile (iOS and Android App)
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AlienCloud PBX SCALE-30
RM299 / month
30 Extensions
12 Concurrent Calls
500 Minutes Call Recording
Complete Inbound Call Center Solution
Operator Panel, Wallboard
Insightful call reports (graphs / charts)
Linkus Chat
Linkus UC Clients Desktop (Web browser, Windows and Mac softphone)
Linkus UC Clients Mobile (iOS and Android App)
Contact Us
AlienCloud PBX SCALE-40
RM389 / month
40 Extensions
16 Concurrent Calls
500 Minutes Call Recording
Complete Inbound Call Center Solution
Operator Panel, Wallboard
Insightful call reports (graphs / charts)
Linkus Chat
Linkus UC Clients Desktop (Web browser, Windows and Mac softphone)
Linkus UC Clients Mobile (iOS and Android App)
Contact Us
Terms & Conditions
- Subject to 8% SST
- **Minimum 12 months subscription with Advance payment
- **One Time Activation RM300
- **Include Remote Setup and Remote Training Session
- **On-site setup and training subject to service charges
- MY DID number is assigned randomly and subject to approval
- **Required Business Registration Forms, Director I/C or Passport, Company Address Verification
- Free call minutes applicable to Malaysia Mobile and Nationwide only.
- Additional inbound channel or DID number RM10/month
- Additional 10,000 Minutes call Recording RM80/month
- Outbound call charges is separately in Prepaid Basis
- Malaysia Local & Mobile : as low as RM0.08/min (***)
- **IDD call charges separately
Contact AlienCloud PBX SCALE for 40 extensions and above!
Choose from our scalable plans. Experience seamless call management, CRM integration, and advanced analytics. Upgrade now and contact us for solutions exceeding 40 extensions.
AlienCloud PBX Features
Connecting to SIP Trunks
Easily make and receive calls from various devices including mobile phones, IP phones, laptops, or softphones. Experience carrier-grade call quality while enjoying significant cost savings of up to 50%.
DID (Direct Inward Dialing)
Establish a local presence anywhere with a local phone number forwarded to your PBX system. Enjoy the benefits of a local presence without the need to be physically located in that area.
IVR (Interactive Voice Response)
Customize voice responses to ensure incoming calls are efficiently routed to the appropriate person or department. Provide callers with a seamless experience by directing them to the right destination from the start.
Call Routing
Set specific rules for each extension based on custom availability and preferences. Ensure that incoming calls are directed to the right destination, maximizing productivity and customer satisfaction.
